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MARK L. WEST
555 CARMINE DRIVE, WESTBURY, NEW YORK 12121 -
(999) 555-6789
PROFILE
Top performer with exceptional interpersonal, communication and public
relations skills that allow the development of strong rapport with
individuals on all levels. Outstanding record of achievement coupled with
the ability to build and direct a business to profitability through
leadership, creativity, effective management and the motivation and
development of staff to maximum potential. Adept at analyzing and resolving
problems and developing and instituting the needed procedures and responses.
A consistent high level of performance dealing with people and services
requiring solid management, organizational, time management and negotiating
abilities. Results oriented, highly motivated to succeed. Energetic and
assertive, adept at the coordination and implementation of multi-faceted
operational procedures in established operations. A sound professional
attitude with pride in personal performance. Seeking a position that will
challenge and use management and sales experience, education and acquired
skills to positively impact company performance and profitability while
providing personal and professional growth.
MANAGEMENT / ADMINISTRATION EXPERTISE
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Train and evaluate staff, providing appropriate feedback regarding
performance and training requirements.
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Identify corporate objectives, organize needed resources, direct
operational efforts to achieve desired results.
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Attend and participate in meetings, seminars and conferences.
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Enforce, track and insure compliance with all organization policies
and procedures.
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Gather and disseminate information for status reports for presentation
to management staff.
OPERATIONS / FINANCE EXPERTISE
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Demonstrate effectiveness in problem evaluation coupled with the
ability to generate and implement effective solutions.
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Troubleshoot operational functions to insure productivity and optimize
quality.
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Solid experience in the development and administration of annual
budgets, cost containment, purchasing and inventory control.
PUBLIC RELATIONS EXPERTISE
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Conceive, develop and execute innovative, targeted media messages,
story placement, radio promotion and coordination of special events.
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Generate and enact public relations, advertising promotional and
special event programs and campaigns to increase public awareness.
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Develop and execute prepared and unprepared speeches for various
community organizations.
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Prepare presentations and represent the organization during speaking
engagements at local schools and colleges to promote strong community
relations and represent organization efforts.
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Institute strong networking capabilities to recruit and retain
personnel.
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Coordinate daily with personnel to insure timely application
processing.
CAREER HISTORY / ACHIEVEMENTS
UNITED STATES AIR FORCE, Westbury, New York
1981-Present
Air Force Recruiter - Operations Department (10/93-Present)
Air Force Recruiter - Officer Recruiting (2/93-10/93)
Air Force Recruiter - Advertising & Public Relations (2/92 - 2/93)
Air Force Recruiter - Operations Department (7/89 - 2/92)
Non Prior Service Recruiter (3/85 - 7/89)
Medical Service Specialist - NCIOC Recovery Room (10/81 - 3/85)
Air Force Recruiter - Operations Department
Track every aspect of the production of non-prior service, officer, nurse
and physician recruiting. Maintain an up-to-date account of all jobs,
assignments, reassignments and dismissals. Run Waiver Program, verify
candidates and recommend those qualifying for approval. Evaluate applicants
for job placement. Administer the following programs to stimulate
production: Competition Program, Awards Program, Leads Program and the ROTC
Scholarship Program. Coordinate all recruiting activities at the medical
processing station. Perform detailed analyses of lead generation, trending,
short and long-term programs to inform recruiters on more effective ways of
job performance. Design and execute marketing research to establish job
positioning, target markets and competition. Analyze competition and market
trends and institute required changes. Generate and enact creative public
relations, advertising, promotional, special events and presenta-tions to
increase public awareness and recruitment.
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Top Operations NCO for entire north east
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Top Support NCO for Squadron, four times
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Top Squadron NCO
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Commander's Annual Extra Effort Award, three times
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Took over the entire squadron Officer Training School Recruitment
Program servicing five states, during a nonproductive period and
successfully submitted 35 Officer's Training School applications which
allowed the squadron to meet its goals. This is normally done over a
12-month period by several recruiters.
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Designed squadron regulation for competition to increase production in
Fiscal Year 1991 Squadron named "Top in North East, Fiscal Year 1991".
Air Force Recruiter - Advertising & Promotion
Increased community awareness of Air Force opportunities through effective
advertising, promotion-al events and public relations. Developed and
implemented marketing programs to increase production. Raised educator
confidence in the Air Force as a viable opportunity for all students.
Prepared presentations and represented the Air Force during speaking
engagements at local schools and colleges to promote strong community
relations. Made speeches and presentations for various community
organizations.
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Doubled squadron Advertising and Promotions Program in every aspect
through advertisements, community events, radio interviews
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Designed and administered the Advertising and Promotion Plan
Non Prior Service Recruiter
Responsible for local advertising, school programs, career days and
lectures, daily telephone prospecting and cold calling. Conducted interviews
in offices, residences and high schools and qualified candidates for the Air
Force.
Medical Service Specialist - NCIOC Recovery Room Directed the daily
activities of the Recovery Room, of the Wilfred Hall Medical Center, a 1000
bed hospital. Supervised, scheduled, trained, evaluated and counseled 16
active duty medical technicians and 2 civilian LPNs. Performed all
administrative functions including supply order, inventory control and
updating and maintaining regulation manuals.
EDUCATION
University of Texas, Westley, Texas
General Studies / Marketing
Craigsville Junior College, Marquette, Georgia
General Studies / Marketing
(Total of 88 Credits)
NCO Academy
Management Theory · Total Quality Management>
Management by Objective · Motivation, Counseling & Communication
SEMINARS / COURSES / WORKSHOPS
Advertising & Promotion · Recruiting School · NCO Leadership School
Supervisor Prep Course · Corpsman School (Basic Nursing, Emergency)
COMPUTER EXPERIENCE
SOFTWARE: Enable · Alice · Windows · E-Mail ·
Harvard Graphics
HARDWARE: Z-248 · Laserjet · ALPS Printers · Plotter
CERTIFICATIONS
EMT Certified · CPR Certified
Resume courtesy of Career Resumes &
CareerBuilder.com

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